Blum manufactures flap systems, hinges, pull-out systems, and pocket systems for furniture, which are delivered and marketed in over 120 markets worldwide. Did you know that our Service Center team establishes a connection between different specialized departments? It provides quick and easy support for all employees when problems or questions arise from various business areas.

YOU

• are the central point of contact for various internal business cases - organizational talent, reliability, and accuracy are second nature of yours
• record requests, wishes, and disturbances with a modern ticketing system
• are well-connected and take care of swift, accurate, and conclusive processing of cases
• forward complex disturbances and problems to the responsible subject matter experts and monitor the progress of the resolution from the beginning to the end
• write articles for the knowledge database, instructions, and checklists

WE

• are looking for resilient, friendly, and flexible individuals who are proficient in Office 365 and have an interest in IT topics
• seek an engaged and communicative personality who enjoys working with people and inspires with outstanding helpfulness
• competently support and advise our users – you have already gained experience in a helpdesk, service desk, reception, or a similar position
• provide care and support from our headquarters in Vorarlberg to our worldwide subsidiaries – for this, you bring excellent German and English language skills
• continuously develop our application and process landscape – quick comprehension, structured approach, and the willingness to constantly evolve are natural for you

WORK ORANGE

• means approaching each other in an uncomplicated and open manner – we are all on a first-name basis
• implies moving forward together – learning on the job is especially important to us, and further training measures are tailored to your personal needs
• signifies flexibility – we try to individually respond to different life situations
• means planning ahead and maintaining jobs for our employees in the long term

You can find more information about WORK ORANGE here